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AdHoc Warranty

AdHoc Warranty Claims

Please note, This form is for use by consumers currently in the U.S.   If you are located outside of the U.S. please click here to locate a distributor in your country.



If this is within 30 days of purchase, please click here.


DKB Household is confident that our products are manufactured to the highest quality and want to ensure our customers are always satisfied. We offer a two year guarantee on all AdHoc products.




Please note: Completion of this form does not guarantee approval of your warranty claim. Should your claim require further evaluation you will be asked to return your product for review. Adhoc products have a 2-year warranty coverage on manufacturing defects. This warranty does not cover damage caused by accident, misuse, abuse, commercial use or normal wear and tear. The method of replacement is solely within the discretion of DKB Household USA. You may be issued an exact replacement, a coupon for the value of the mill(s) or an item of similar design and function.


Any shipping cost associated with the return to DKB of an item for replacement is the responsibility of the customer. DKB will be responsible for shipments of the warranty replacement to the customer, after the original item has been returned and the warranty process is completed.

Because DKB cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to products that were purchased from DKB or a DKB authorized seller in the United States, unless otherwise prohibited by law.  DKB reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.


If you believe your item qualifies for a warranty replacement, please complete the Warranty Claim form. Please Upload image(s) of the product; be sure to provide a picture showing the problem area if possible as well as a picture showing the brand's name. Also, please upload an image of your sales receipt to show proof of purchase. Without proof of purchase your warranty claim may be denied.



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